Shipping & Returns
Shipping
We send with DAO in Denmark and your order should arrive within 1-4 working days.
We also offer pick up at the office address in Frederiksberg / Copenhagen by appointment. Please contact: info@inwardsandonwards.com
Please contact us for international shipping info@inwardsandonwards.com
Inwards & Onwards cannot be held liable for any delays caused by the courier or local customs.
Shipping Fees
We offer free ground shipping in Denmark on orders over 1000.00 DKK - use this discount code for free shipping FREESHIP21
Denmark 40,- DKK
Out of stock items
The inventory on our site should be up-to-date, but sometimes due to high demand mistakes happen and an item may be out of stock or unavailable. In this case, we will contact you by e-mail to see if you’d like us to ship the order incomplete (and we will ship the remaining items at no extra charge when they become available.) Or we’d be happy to help you find a replacement product. You can also sign up on an individual product page to be notified when the product is back in stock.
Damaged or defective goods
If you receive a product from us that appears to be damaged or defective, please accept our apologies and contact us immediately at info@inwardsandonwards.com We are happy to resolve this for you.
Returns
Unopened body products returned within 14 days of original purchase are eligible for a full refund in the original method paid or store credit (no refund for shipping costs). Refunds will not be issued for products that have been opened.
Please write to us with your return requests at info@inwardsandonwards.com Shipping costs for online returns are the responsibility of the customer.
We reserve the right to research original purchases and decline refunds. All sales items are non-refundable and can not be exchanged.
If you like to return please note that the address is:
Inwards & Onwards
Gammel Kongevej 101A, 1. tv.
1850 Frederiksberg